Privacy policy

 

Privacy Policy

Effective Date: May 2024

At The Mini Bounce, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our indoor playground, use our website, or interact with us through other channels. By accessing our services, you consent to the practices described in this policy.

Information We Collect

  1. Personal Information: When you book a play session, party, or event at The Mini Bounce, we may collect personal information such as your name, email address, phone number, and payment details. This information is necessary to process your booking and provide you with our services.

  2. Children's Information: For parties or events involving children, we may collect the names and ages of the children attending the event. This information helps us ensure the safety and enjoyment of all participants.

  3. Usage Information: We may collect non-personal information about how you interact with our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website and provide a better user experience.

How We Use Your Information

  1. Service Delivery: We use your personal information to process your bookings, reservations, and payments for play sessions, parties, and events at The Mini Bounce.

  2. Communication: We may use your contact information to communicate with you about your bookings, send booking confirmations, provide updates about our services, and respond to your inquiries.

  3. Marketing: With your consent, we may send you promotional emails or newsletters about upcoming events, special offers, and promotions at The Mini Bounce. You can opt out of marketing communications at any time by following the instructions provided in the emails or contacting us directly.

Information Sharing and Disclosure

  1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, processing payments, or delivering services to you. These service providers are contractually obligated to maintain the confidentiality and security of your information.

  2. Legal Compliance: We may disclose your information when required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of The Mini Bounce, our customers, or others.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

The Mini Bounce is a family-friendly establishment, and we are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication. Your continued use of our services after the effective date of the revised policy constitutes your acceptance of the changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

Thank you for trusting The Mini Bounce with your personal information. We appreciate your business and are committed to protecting your privacy.

Sincerely,

The Mini Bounce Team